Who we are

About Silver Lining Care

Founded in 2020, we provide trauma‑informed, child‑centred residential care for children and young people aged 8–18 across Wales.

Supportive residential care setting
Sign reading ‘Grow through what you go through’
Body • Mind • Spirit • Soul blocks on grass

Putting children and young people at the heart of everything we do

Founded in 2020, Silver Lining Care Ltd was established with a vision to provide trauma‑informed, therapeutic residential care to children and young people in Wales.

Our mission

“To provide a safe, nurturing, and structured environment where every young person can begin healing, develop meaningful relationships, and achieve their full potential through therapeutic, trauma‑informed care and personalised support.”

We specialise in supporting young people with complex emotional, behavioural and social needs. Our care is bespoke and child‑centred, with development pathways that promote stability, self‑worth and positive long‑term outcomes.

What guides our work every day

The principles that shape our culture, routines and relationships.

Therapeutic safety

Structure, routines and boundaries that help young people feel secure.

Attachment‑focused

Consistent, trusting relationships with adults who show up, day after day.

Empowered growth

Confidence built through progress, skill‑building and meaningful opportunities.

Reflective practice

Restorative conversations that help young people pause, reflect and grow.

“Children who are loved and accepted learn to love and accept themselves.”

This belief shapes everything we do — from how we welcome a young person on day one, to how we celebrate their final step towards independence.

What We Do & How We Do It

Therapeutic, trauma‑informed residential care for children and young people aged 8–18 with complex needs.

Who we support

We support children aged 8–18 with complex needs, including emotional and behavioural challenges, attachment‑related needs, ASD and the impacts of trauma.

  • Emotional and behavioural challenges
  • Attachment‑related needs and disrupted relationships
  • Autism Spectrum Difference (ASD) and sensory needs
  • Trauma experiences requiring therapeutic care

Therapeutic foundations

Our practice is guided by the Trauma Recovery Model (TRM) and a consistent, relationship‑based approach underpinned by evidence‑informed frameworks.

TRM PACE Secure Base Attachment Theory

Tailored support, 24/7

Individualised care plans delivered around the clock, with consistent routines and responsive support that reduce distress and build stability.

Therapeutic key working

Structured key‑work and direct‑work sessions focused on trust, reflection and skills that support healing and healthy relationships.

Multi‑agency working

Joined‑up planning with social care, education, health and community services to keep support consistent and outcomes‑focused.

Access to specialists

Support is strengthened through access to professionals such as clinical psychologists and other specialists, aligned to each young person’s needs.

Education & independence

Practical support with education, employability and independent living skills—so progress in placement translates into long‑term resilience.

Routines & regulation

We encourage positive routines, healthy lifestyles and emotional regulation strategies that support wellbeing and reduce escalation.

Practice development & specialist training

Our teams are supported through training and continual development aligned to the needs of the young people we support.

CSE awareness Sensory processing (De)fusion techniques

Who we work with

We work closely with commissioners, regulators and specialist partners to keep planning aligned and outcomes‑focused.

  • 4C’s (Children’s Commissioning Consortium Cymru)
  • CAMHS (Child and Adolescent Mental Health Services)
  • Barnardo’s
  • NFPS (National Federation for Personal Safety)
  • CIW (Care Inspectorate Wales)

Specialisms

Our therapeutic approach is strengthened by specialist capability across a range of complex presentations.

Trauma Recovery Model (TRM)Child Sexual Exploitation (CSE)Complex Needs & Challenging BehaviourFamily Work & ReunificationAttachment Disorders & ASDEmotional Regulation & Mental HealthBehaviour Management & Therapeutic Interventions

Our Team

Meet the people behind Silver Lining Care.

Rhys Herbert

Rhys Herbert

Managing Director

As the Managing Director of Silver Lining Care, my role is to ensure we provide not just safe, consistent care, but a true sense of belonging and purpose for the young people we support. With a background in specialist training and years of experience in residential care leadership, I’m passionate about creating a service that balances high standards with genuine compassion. My focus is on building strong, skilled teams who are empowered to make a lasting impact.

“Silver Lining Care isn’t just a company — it’s a vision built on integrity, resilience, and heart. Every day, I see our teams go above and beyond, offering young people not just safety, but opportunity, structure, and care that feels like family. I’m proud of what we’re building together, and even more proud of the difference it makes.”

Daryl Herbert

Daryl Herbert

Training & Development Director
Jade Hill

Jade Hill

Director & Responsible Individual

As a founding Director of Silver Lining Care, I’ve had the privilege of helping shape our service from the ground up. My background spans over 11 years in the children’s residential sector, and I bring both front-line and leadership experience to my role as Responsible Individual. With a Level 5 qualification in Residential Childcare and a degree in Education and Counselling, I lead with a trauma-informed mindset and a deep belief in relationship-based care. As Designated Safeguarding Lead, I’m committed to creating a culture where safety, trust, and emotional wellbeing are at the core of everything we do. My focus is on supporting our teams to deliver outstanding care, care that’s consistent, compassionate, and built around the individual needs of each child.

“Silver Lining Care was founded on the idea that children deserve more than just a placement, they deserve a home where they’re truly seen, heard, and supported. I’m proud of the culture we’ve built: one that values high standards, invests in people, and always puts children first. Every day, I’m inspired by our teams and their unwavering commitment to helping young people heal and thrive.”

Molli Martin

Molli Martin

Financial Controller

As Financial Controller at Silver Lining Care, I oversee the financial operations of the organisation, including budgeting, payroll, management accounts, financial reporting and financial planning. With a background in finance and property management, alongside my ongoing ACCA studies, I bring a practical and commercially focused approach to supporting the continued growth of the company. My role involves working closely with the directors and management team to ensure each home has clear and accurate financial information, allowing informed decisions to be made while maintaining strong financial controls. I am passionate about developing efficient systems, identifying opportunities for improvement and helping to ensure the organisation remains financially sustainable as it continues to grow.

“Working for Silver Lining Care gives me the opportunity to use my financial experience within an organisation that has a genuinely meaningful purpose. Although my role is behind the scenes, I know that strong financial management plays an important part in allowing our teams to provide safe, stable and high-quality care. I’m proud to support the company’s growth and to be part of a team that is committed to making a positive difference in the lives of children and young people.”

Danielle Orme

Danielle Orme

HR & Office Manager

Hi, I’m Danielle, the HR and Admin lead at Silver Lining Care. I have over 10 years of experience in administrative work and truly enjoy being part of a team that makes a difference. I’m passionate about supporting others, delivering high-quality service, and creating efficient systems that help everything run smoothly. Outside of work, I enjoy spending time with my family, going for walks, and getting stuck into a good book. I believe in finding balance between work and home life and bringing a positive attitude to everything I do.

“Working for Silver Lining Care means being part of something meaningful every day. It’s more than just a job — it’s about contributing to a team that genuinely cares, supports one another, and puts people at the heart of everything we do. I feel proud to work in an environment where high standards, compassion, and teamwork go hand in hand. Knowing that the work I do helps make a difference in people’s lives is incredibly rewarding, and I’m grateful to be part of such a dedicated and passionate organisation.”

David Meredith

David Meredith

Senior Behaviour Management Trainer

David has been part of SLC Training UK Limited since its inception and is a key member of the training team. He delivers specialist training while also coaching and mentoring staff to support continuous professional development and high standards of practice. With 15 years’ service in the British Army, followed by 10 years in the private security sector and experience within the Prison Service, David brings extensive operational and instructional expertise to his role. His background enables him to deliver training that is practical, engaging, and grounded in real-world experience.

“Having been part of the company since its very beginning, I feel incredibly proud to have witnessed its journey and growth over the years. During this time, I have had the privilege of seeing many children come through our care, each with their own unique stories, challenges and needs. Seeing the positive outcomes we have achieved and the difference we have made in their lives has been one of the most rewarding parts of my career.

Working in this sector has taught me so much, both professionally and personally. It has encouraged me to be open-minded, patient and understanding, recognising that no two children are the same and that every child deserves to be given the opportunity to thrive.

One thing I have learned is that every day is a learning day. Every child teaches us something new, challenges our thinking and helps us grow as individuals and as a team.

There will always be challenges along the way, but I truly believe that resilience, consistency, patience and perseverance can make all the difference. Sometimes it is the smallest steps forward that lead to the biggest changes in a child’s life.

I genuinely love working for this company and being part of a sector where the work we do has such meaning and purpose. Knowing that we can play even a small part in helping a child build a brighter future makes every challenge worthwhile.

For me, this is more than just a job. It is about making a lasting difference in the lives of children who need someone to believe in them, stand by them and never give up on them.”

Paula Lewis

Paula Lewis

Ty‑Seren Registered Manager
Georgia Mainwaring

Georgia Mainwaring

Ty‑Alban Registered Manager

I am Georgia, the manager at Ty‑Alban. I began my journey with Silver Lining Care 4 years ago as a support worker, working my way to a team leader and now Manager. This journey has given me valuable hands-on experience, a strong understanding of residential care, and a broad range of knowledge in the care sector.

I am committed to creating a warm, safe and welcoming home where children and young people feel valued, listened to and supported to reach their full potential. I believe in the importance of trauma-informed care, strong safeguarding practices and building positive, trusting relationships.

As a manager, I take pride in developing a motivated, supportive team who enjoy coming to work and share my passion for providing high-quality care. I believe that when staff feel valued and supported, children benefit too. I genuinely love what I do and strive to ensure that every child in our care receives the stability, compassion and opportunities they deserve.

“At Silver Lining Care, I believe that achieving positive outcomes for children and young people starts with a strong, committed team, working together towards a shared goal. I am passionate about building a supportive and motivated team where everyone feels valued, works collaboratively and understands the important role they play in making a difference. For me, residential care is about more than providing a safe place to live; it is about creating a warm, welcoming home where children feel understood, supported and given every opportunity to thrive. By working together, sharing knowledge and building positive relationships, we can provide consistent, nurturing care that helps every child develop confidence, achieve their potential and build a brighter future. I am proud to be part of a team at Silver Lining Care that strives to put children at the heart of everything we do. Our shared commitment, compassion and teamwork are what drive us to make a meaningful and lasting difference in the lives of the children and young people we support.”

Helen Owens

Helen Owens

Ty‑Heddfan Registered Manager
Dr Richard Pates

Dr Richard Pates

Clinical Psychologist

I'm a clinical psychologist with over 40 years of experience working with children, young people, and adults facing challenges like trauma, emotional distress, and substance use. I’ve worked in the NHS, led national addiction services, and spent several years supporting young people in secure residential care. My passion is helping children feel safe, understood, and valued. I now work closely with care teams to bring trauma-informed, compassionate support into residential settings—so every young person has the chance to heal and grow.

“I have worked with Silver Lining since they established their first house, Ty Alban. I have worked in a number of ways with them both providing supervision and training and working with individual children. Working with these children the staff do need supervision because many of these children exhibit very difficult behaviours and staff need support and sometimes advice. I have worked well with the managers, Jade, Paula, Helen and Carl and admire the work they do.”